Frequently Asked Questions
Everything you need to know about the world's freshest pickles.
How are Grillo's Pickles shipped to maintain freshness?
Our pickles are shipped in insulated packaging with cold packs to ensure they remain at the optimal refrigerated temperature throughout their journey to your doorstep.
Why do Grillo's Pickles need to be refrigerated?
Unlike shelf-stable pickles, we use a cold-brine process with no artificial preservatives. This keeps our pickles crisp and fresh, but it requires them to stay chilled at all times.
Are your pickles gluten-free and vegan?
Yes! All Grillo's Pickles products are naturally gluten-free, vegan, and certified Kosher, made with simple, garden-fresh ingredients.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or spoiled, please contact our support team within 24 hours for a replacement or refund.
How long do the pickles last once the container is opened?
For the best flavor and crunch, we recommend consuming your pickles within 30 days of opening, provided they remain refrigerated in their original brine.
Do you ship to P.O. Boxes?
Because our products are perishable and require timely refrigeration, we currently only ship to physical street addresses within the contiguous United States.